- Incoming: Free
- Unlimited Data for upto 30days
- Data Validity: upto 30days from first use
- Talktime Validity: 30 days
- Network: AIS/DTAC
- Billing: Prepaid
- We need a copy / photo of your passport & ticket
- 3-in-1 (standard, micro and nano) size SIM card fits all phones.
- Know your number in advance. Activation before travel.
- Rates subject to change by AIS/DTAC without notice.
Using the SIM Card
Using the SIM Card for the first time
- Power off your phone
- Insert your new SIM card
- Power on your phone
- Your phone should connect on a GSM/WCDMA/LTE network.
Please also note, using this SIM card to surf Internet or make calls outside Thailand will significantly reduce the data and voice usage capacity, or even cause the SIM card to be suspended.
Coverage
AIS, DTAC & TrueMove have extensive 5G coverage across Thailand. AIS, however, Thailand’s largest GSM mobile phone operator, has slightly better coverage nationwide compared to other cellular operators. DTAC, on the other hand, is said to have a slightly faster network.
Receiving calls
People in Thailand can just dial your number preceded by 0 to reach you, for example, 08-1234-5678; People outside Thailand need to dial +66 plus your number, for example, +66 812345678
Calling a mobile number in Thailand
Dial the 9 digit mobile number preceded by 0; Thailand mobile numbers start with 8, 9 or 6. For example, to reach mobile number 832332332 you will need to dial 0832332332
Calling a fixed line number in Thailand
Dial 0 + area code + phone number; for example, 02-1234-5678 or 043-213456
Calling an international number when in Thailand – Super Savings Rate
Dial 00300 or 00400 + country code + phone number. For example, to call India number 022 24216344, dial “00300912224216344” or “00400912224216344” The international dial code 00300 or 00400 will be mentioned on the card.
Local Helpdesk
Call Local AIS Customer Care team at 1175 OR DTAC Customer Care at 1678 if you are within the country.
TSIM’s customer service agents can be reached via chat on this website, email at services@tsim.in or phone +91 22 24216344.
Unlimited Wifi
AIS provides wifi service with their SIM card. Data used when connected to their Wifi does not consume your Data Package
AIS Super WiFi: Dial *388*1# to receive username and password via SMS on phone. When connected use unlimited internet for validity period with download speed of 650 mbps & upload speed of 100 mbps.
to get your plan current balance.
Airtime Top Up
Visit any AIS Telewiz, AIS Kiosks, DTAC Store or Family Mart Store in Thailand. Top ups available for 50THB, 100THB, 300THB, 500THB & 1000THB.
Extension of validity
These cards can be refilled at the telecom operator’s store for an extension of validity. These refills will generally be more expensive than the rates paid to TSIM. However, we are not in a position to aid you in extending the validity of the card.
APN Setting
For most devices, this SIM card does not require any APN configuration to access Internet. iPhones rarely require any APN setting. However, some Android based devices may require you to manually configure their APN in order to access Internet correctly. If you have an Android OS based device, and your phone can make calls and receive texts, but cannot access Internet, please try to configure the APN based on the following instructions:
New APN setting:
Enter Wireless Control-> Mobile Network Settings-> Wireless Access Points (WAP) name-> Menu-> New APN, then input following information:
For AIS TRAVELLER SIM
APN: internet
username: blank
password: blank
APN type: default
For DTAC HAPPY TOURIST SIM
APN: www.dtac.co.th
username: blank
password: blank
APN type: default
What is an eSIM?
eSIM stands for “embedded” SIM which is installed in your phone by scanning a QR code or tapping a notification. If an activation date is required the QR code / Notification is sent after activation, else 24hours after completing your documentation.
eSIM Advantages
- Easy to use: Set up your plan by scanning a simple QR code or tapping a notification.
- Save on Shipping cost: No physical delivery requirement
- Save on time: In a rush to travel? We will send eSIM QR Code via email. Scan it as per instructions and It will be ready to use upon arrival.
- Keep your original SIM: The eSIM is in addition to your original SIM which will work as usual if you need it.
eSIM Disadvantages
- Unfamiliar: Since it is a new technology expect to be learning a bit.
- eSIM Compatible Phones: eSIM will only work in eSIM compatible phones. As a general rule, iPhone 11 and Android model 2021 and higher models are compatible with eSIM.
- Single Use Only: Most eSIM codes can be used only once. Please do not delete the eSIM created on your phone, since it cannot be recreated on your phone or any other phone. However you can de-activate the eSIM when not needed from your settings.
- Transfer of eSIM: Transfering an eSIM from one phone to another is usually not possible. However some eSIMs can be transferred from one iPhone to another.
Activating eSIM on your Device using a QR Code
Most eSIMs are installed using a QR code. The QR code is sent to you by eMail. You need an Internet connection to install an eSIM
iPhone XR, XS and newer
- Go to Settings, then Cellular.
- Select Add a plan, and the Camera app will open.
- Point your camera at the QR activation code until you see a message that says Installing cellular plan.
2021 Android and newer
- Go to Settings > Connections > SIM card manager
- Tap Add mobile plan
- Tap Add using QR code
- Scan the QR activation code
Jitender (Verified user) –
One of the best sim service provider in India. Timely delivery and great service. I always use them for my international travel and would highly recommend them
Services Tsim (Verified user) –
Thank you for your kind words and recommendation.
Nimish Gupta (Verified user) –
Worked perfectly, half price on TSIM compared to buying at BKK airport, easy to topup via the provider app in thailand. So you can buy a low validity and add on as you need once in Thailand – that was really cheap.
Services Tsim (Verified user) –
Thank you for your kind review and competitive information.
Tarun (Verified user) –
The order process and delivery was without any hitch. We got 2 sims (7days, 15 GB, 589/-) as ordered along with the sim pin, which was helpful, and a waterproof phone cover, which was also very helpful.
The sim got activated as we put it in at the Thailand airport. Internet was active and network connectivity was good.
The only issue we had was that both the sims didn’t have any calling balance, while they were supposed to have 30 THB calling balance. We called helpdesk and did numerous iterations and call backs, but they were also not able to fix it and after 1 days, they also gave up. I was not able to call any number in Thailand, which was an issue as I had to call the tour operators and drivers etc. which was a problem for me.
Services Tsim (Verified user) –
We are sorry your could not use your talktime. We have been in touch with the operator and have not got a definitive answer. Thank you for taking the time to record your experiences.
Arvind K. Obhan (Verified user) –
Awesome service. Had no problems. I have brought multiple sim cards from them for various countries but never faced any problems.
Services Tsim (Verified user) –
Thank you for your kind words and long support.
Capt Arjun Nair (Verified user) –
Connected on touchdown and worked seamlessly and satisfactorily throughout my 5 days
Services Tsim (Verified user) –
Thank you for your kind review.
Rahul (Verified user) –
Fast service, Strong Network, Thank you TSIM.
Services Tsim (Verified user) –
Thank you for your kind review.
Ankit Dhameja (Verified user) –
Sim Balance was not there. On checking and complaining to you, you guys blamed me of using the balance. Provided proof as well of the balance not uploaded you still didn’t do anything. Pathetic customer service and product. Never buying feom you.
Services Tsim (Verified user) –
We apologise for the inconvenience caused and have processed a refund. Thank you for taking the time to record your experience.
Mukesh Kumar (Verified user) –
The activation was instantaneous and the connectivity was superb
Services Tsim (Verified user) –
Thank you for your kiond review.
J Mallikharjuna Rao (Verified user) –
I am very happy with this product and service. From the day I ordered, I kept receiving the product’s delivery status. They promptly replied to the queries I raised and attended to the request promptly. During the entire usage, the service is excellent and signal strength is awesome. Totally it is a very good product. Thank you TSIM.
Services Tsim (Verified user) –
Thank you for your kind words.
Rajnish Arora (Verified user) –
Received the service as per expectations out of the country.Team is professional and not faced any issue in delivery of SIM.
Services Tsim (Verified user) –
thank you for your kind words.
Arun (Verified user) –
Excellent
Services Tsim (Verified user) –
Thank you.
Tejinder Sandhu (Verified user) –
Worked seamlessly from the moment i landed till i left Phuket. Good data speeds and connectivity even on the island hopping cruise. Highly recommended for Thailand.
Services Tsim (Verified user) –
Thank you for your kind review and recommendation.
Suresh TV (Verified user) –
The sim card activated without any issue after landing and provided good coverage network.
Services Tsim (Verified user) –
Thank you for your kind review.
Jitender Pruthee (Verified user) –
I have been using TSIM services for all my international travels. Its so convenient and I am always connected as soon as I land in other country. The sim connected immediatly on switching on the phone and the coverage was also excellent. TSIM services are highly recommended and everyone should use there services. All the best to TSIM.
Services Tsim (Verified user) –
Thank you for your kind words.
Karthikeyen SSR (Verified user) –
The SIM card activated without any issues after landing. Provides good network coverage and is a budget-friendly choice.
Services Tsim (Verified user) –
Thank you for your kind review.
Aswathy (Verified user) –
Good sim for those who need internet access as soon as they land. Allows incoming calls too. Outgoing calls cannot be made. Excellent coverage and speed. Had no issues in ordering or receiving the product. Company helps with all queries.
Services Tsim (Verified user) –
Thank you for your kind review. However outgoing calls can be made, however it needs the correct prefix or should be in international format.
vishnu kumar soni (Verified user) –
very good service at affordable price and home delivery of sim
Services Tsim (Verified user) –
Thank you for your kind words.
Bhavesh Patel (Verified user) –
This second time I have Tsim.
Last year I had purchased for australia and this year I have 10 days sim for Thailand.
Tsim has best service and very competitive price.
They keep promise of fast delivery and activation on arrival.
Services Tsim (Verified user) –
Thank you for your kind words and long support.
Vishal Nahar (Verified user) –
Good
Services Tsim (Verified user) –
Thanks
Sanjay Sari n (Verified user) –
*****
Very Easy to use. Great Connectivity and Data
Perfect service
Services Tsim (Verified user) –
Thank you for your kind review.
Arjun Unnikrishnan (Verified user) –
Got auto activated when reached Thailand. The coverage and data speed were very good.
Services Tsim (Verified user) –
Thank you for your kind review.
Aneshwer Ram (Verified user) –
The SIM card was great. Worked seamlessly and the service was top.
Services Tsim (Verified user) –
Thank you for your kind words.
Shailesh Agrawal (Verified user) –
Thanks to Tsim for such a good service.
Services Tsim (Verified user) –
Thank you for your kind words.
Paresh Shah (Verified user) –
It is a good sim with good data and voice connectivity at a very affordable price .
One can buy in india and that is a great thing .
Services Tsim (Verified user) –
Thank you for your kind review.
Sandeep (Verified user) –
Excellent SIM… Connected without an issue and had great speed everywhere I went in Thailand… Definitely recommended to all. The data also offered is more than enough for 10 days… I would say would last a lot more.
Services Tsim (Verified user) –
Thank you for your kind review.