- We require a copy of your passport and visa before delivery
- Link to upload documents sent after placing order
- You must turn on roaming for the SIM
- SIM only works in Thailand
Helpdesk
TSIM’s customer service agents can be reached via:
Email: services
tsim.in
Chat: https://www.tsim.in
Phone: +91 22 24216344 / +1 646 918 1335 / +44 203 773 2460.
What is an eSIM?
eSIM stands for “embedded” SIM which is installed in your phone by scanning a QR code or tapping a notification. If an activation date is required the QR code / Notification is sent after activation, else 24hours after completing your documentation.
eSIM Advantages
- Easy to use: Set up your plan by scanning a simple QR code or tapping a notification.
- Save on Shipping cost: No physical delivery requirement
- Save on time: In a rush to travel? We will send eSIM QR Code via email. Scan it as per instructions and It will be ready to use upon arrival.
- Keep your original SIM: The eSIM is in addition to your original SIM which will work as usual if you need it.
eSIM Disadvantages
- Unfamiliar: Since it is a new technology expect to be learning a bit.
- eSIM Compatible Phones: eSIM will only work in eSIM compatible phones. As a general rule, iPhone 11 and Android model 2021 and higher models are compatible with eSIM.
- Single Use Only: Most eSIM codes can be used only once. Please do not delete the eSIM created on your phone, since it cannot be recreated on your phone or any other phone. However you can de-activate the eSIM when not needed from your settings.
- Transfer of eSIM: Transfering an eSIM from one phone to another is usually not possible. However some eSIMs can be transferred from one iPhone to another.
Checking if your phone has eSIM capability
Dail *#06#. If you see an EID number popup, it means your phone has eSIM capability.
Activating eSIM on your Device using a QR Code
Most eSIMs are installed using a QR code. The QR code is sent to you by eMail. You need an Internet connection to install an eSIM. The eSIM may stay in activating state till you reach your destination.
iPhone XR, XS and newer
- Go to Settings, then Cellular.
- Select Add a plan, and the Camera app will open.
- Point your camera at the QR activation code until you see a message that says Installing cellular plan.
2021 Android and newer
- Go to Settings > Connections > SIM card manager
- Tap Add mobile plan
- Tap Add using QR code
- Scan the QR activation code
Activating eSIM on your Device using an Operator Notification
T-mobile, AT&T and some other operators make it even simpler to install eSIMs. They send a notification directly to your phone. Just tap on the notification and follow the instructions as in images below. The notification is sent to the phone you intend to use on your trip for which you have given us the EID and IMEI number by dialing *#06#. Click here to know why IMEI and EID numbers are needed. The eSIM may stay in activating state till you reach your destination.
Ajai (Verified user) –
Variation: 10 Days, 50GB
Works perfectly. Had ordered 3 sims and calls between them were free.
50 GB data is more than sufficient for 10 days
Services Tsim (Verified user) –
Thank you for your kind review.
Madan Kumar (Verified user) –
Variation: 7 Days, 15GB
Perfect SIM plan for tourists visiting Thailand
Services Tsim (Verified user) –
Thank you for your kind review.
Prof. Allen Victor (Verified user) –
Variation: 10 Days, 50GB
Excellent Choice for Thailand. Very Easy to Use and No Trouble. Switched on my phone in Bangkok and it immediately started to be functional. Wide Coverage and ample Data for 10 Days.
Services Tsim (Verified user) –
Thank you for your kind review.
Harpreet Singh (Verified user) –
Variation: 10 Days, 50GB
Excellent service from TSIM dtac SIM. We went to Phuket, Phi Phi and Ko Lanta. Everywhere even in the middle of the sea, network was perfect. And data was very fast.
Services Tsim (Verified user) –
Thank you for your kind words and for specifying the places it worked.
Maulik Dodia (Verified user) –
Variation: 10 Days, 50GB
Pro:
Easy to use
Very good documentation
No worry of buying SIM card on arrival day
Less price or similar price what you get in Thailand physical store
Cons:
Need to order at least a week ahead of your journey to Thailand.
Services Tsim (Verified user) –
Thank you for your kind and detailed review.
Praveen (Verified user) –
Variation: 10 Days, 50GB
It worked well as expected. The delivery was on time and the support people were also promptly available to clarify any queries.
Services Tsim (Verified user) –
Thank you for your kind words.
Jb –
Always excellent service from tsim. Bought thailand sim for son’s trip and it worked flawlessly. Sim was delivered on time with clear instructions.. everything just worked ..Will definitely use again.
Services Tsim (Verified user) –
Thank you for your kind words.
VIJAYENDRA SINGH (Verified user) –
Variation: 10 Days, 50GB
Worked perfectly fine from start to end without any issue.
Services Tsim (Verified user) –
Thank you for your kind review.
Mukesh Sanklecha (Verified user) –
Variation: 15 Days, 30GB [eSIM]
Superb connectivity both in Bangkok and in Phuket. Great product. Would happily recommend it. Have used their product in Europe too. Excellent service
Services Tsim (Verified user) –
Thank you for your kind review and for detailing where it worked.
MM (Verified user) –
Variation: 15 Days, 30GB
Great experience, would recommend this to everyone traveling.
Services Tsim (Verified user) –
Thank you for your kind words and recommendation.
Neeraj (Verified user) –
Variation: 15 Days, Unlimited Data & Calls [eSIM]
Easy and efficient for international travellers.
Services Tsim (Verified user) –
Thank you for your kind review.
Swetha Hallevoet (Verified user) –
Variation: 15 Days, 30GB [eSIM]
Very fast delivered before we left to Thailand. The sim worked very well with good speed in Thailand. Good price. Good customer service. Very simple activation.
Worth buying.
Services Tsim (Verified user) –
Thank you for your kind words and review.
Debarghy (Verified user) –
Variation: 15 Days, 30GB [eSIM]
We booked a SIM card before our travel to Thailand and it worked flawlessly! Just plug and use!
Services Tsim (Verified user) –
Thank you for your kind review.
Hardeep Singh (Verified user) –
Variation: 15 Days, Unlimited Data & Calls [eSIM]
Received next day good working
Services Tsim (Verified user) –
Thank you for your kind words.
Kaustubh (Verified user) –
Variation: 15 Days, Unlimited Data & Calls
1 Day delivery and unbeatable price
Services Tsim (Verified user) –
Thank you for your kind words.
Dr KEDAR NATH PODDAR (Verified user) –
Variation: 10 Days, 50GB
Good coverage in Thailand. 5G speed was also adequate. It’s cheaper compared to the sim available at the airport.
Services Tsim (Verified user) –
Thank you for your kind review and pointing out that our price is very competitive.
pulakbhatta (Verified user) –
Variation: 10 Days, 50GB
Good sim with excellent connectivity and flawless service. A special thanks to the customer service team for conspicuously tracking my order to ensure that it was delivered on time, well before my trip.
Highly recommended!
Services Tsim (Verified user) –
Thank you for your kind words.
Satyajiv Arora (Verified user) –
Variation: 10 Days, 50GB
Everything worked great except the free India calls. I thought I followed the instructions correctly. But it’s was great to be online from the moment I switched on the phone in Bangkok.
Services Tsim (Verified user) –
Thank you for your balanced review. India calling in all Thailand SIM cards are sometimes confusing due to the different International dial prefix needed.
Jayant (Verified user) –
Variation: 10 Days, 50GB
It is more convenient and low price compared to others. The SIM card works without any difficulty.
Services Tsim (Verified user) –
Thank you for your kind review.
Rickey Kohli (Verified user) –
Variation: 10 Days, 50GB
A must have for all travellers. Same Sim less features costs more once in Thailand… Free gift waterproof case was super dooper nice and very useful accessoriy..
Highly recommended.
Services Tsim (Verified user) –
Thank you for your kind review.
Rohan (Verified user) –
Variation: 10 Days, 50GB
Easy and cost effective way to ensure you have a working number as soon as you land
Services Tsim (Verified user) –
Thank you for your kind words.
Anand Roy (Verified user) –
Variation: 15 Days, Unlimited Data & Calls [eSIM]
Always a go to place, if looking for international sim, no brainer offers, and best price and hassle-free process & delivery. Been using since 2013 no complaints till dated.
Services Tsim (Verified user) –
Thank you for your long support and kind words.
Jitender Pruthee (Verified user) –
Variation: 7 Days, 15GB
The ervices of TSIM are very professional and I have used them couple of times and have not face any problem. The delivery is well on time and had a hassle free experience. Highly recommended
Services TSIM (Verified user) –
Thank you for your kind words.
Shyam Krishnan (Verified user) –
Variation: 10 Days, 50GB
Tsim sold me a sim which was supposed to be double benefits of 15 days on the standard 7 day sim. The sim stopped working on the 5th day even though it was supposed to be self activating on arrival in Thailand.
The support was non responsive across mutliple platforms and when we did get in contact they refused to help and asked me to call DTAC, the local provider, the phone, the data werent working and they didnt bother to rectify it.
The same sim is available at $299 baht in all the airports and will work as intended, dont buy from these guys. They wont help and your plans will be ruined.
Services Tsim (Verified user) –
We are sorry your service stopped functioning after 5 days. We have been in touch with the operator about it but have not got a satisfactory answer from them. Thank you for taking the time to record your experience.
Darpan Gera (Verified user) –
Variation: 15 Days, Unlimited Data & Calls [eSIM]
It was a breeze using Tsim. As soon as I landed in Thailand it started working within a few seconds. I recommend using Tsim and I will definitely use it whenever I visit Thailand again.
Services Tsim (Verified user) –
Thank you for your kind words.
Nilay Mishra (Verified user) –
Variation: 7 Days, 30GB
SIM worked well, found no issue in making calls & using data.
Services Tsim (Verified user) –
Thank you for your kind review.
Aditya Maheshwari (Verified user) –
Variation: 10 Days, 50GB
Excellent sim card service. It helps a lot to have access to affordable sim plans for international countries in India.
Services Tsim (Verified user) –
Thank you for your kind words.
nash pebble (Verified user) –
Variation: 10 Days, 50GB
Best sim to buy if you travelling to Thailand. Works perfect.
Services Tsim (Verified user) –
Thank you for your kind review.
Bhanu Mittal (Verified user) –
Variation: 15 Days, Unlimited Data & Calls
Bought the TrueMove SIM. Easy to use. Inserted in my mobile phone as soon as I landed and it worked flawlessly throughout the trip. Would definitely purchase from here for my next trip.
Services Tsim (Verified user) –
Thank you for your kind review and continued support.
Silence Unleashed (Verified user) –
Variation: 15 Days, 30GB
Worked perfectly with awesome 5G network..totally satisfied with the connectivity.
Services Tsim (Verified user) –
Thank you for your kind review and for confirming that the SIM card works on 5G.
Vatsal Agrawal (Verified user) –
Variation: 15 Days, 30GB
Overall service was really good coverage, internet speed, calling quality. Every thing worked smooth without any hindrance.
Services Tsim (Verified user) –
Thank you for your kind review.
Rahul (Verified user) –
Variation: 10 Days, 50GB
The sim worked perfectly got 30gb of data which will didn’t get utilise in 8 days every thing working smoothly
Services Tsim (Verified user) –
Thank you for your kind review.
Yash (Verified user) –
Variation: 10 Days, 50GB
Bought it for my Thailand trip, Very convenient, don’t need to buy the sim once you reach your destination just need to swap the existing sim and you are ready to go…
The free usage of social media apps was a huge benefit. I barely ended up using my mobile data quota.
Services TSIM (Verified user) –
Thank you for your kind review and for pointing out a prime benefit of the card
Partho Pal (Verified user) –
Variation: 10 Days, 50GB
Used the Thailand sims for myself and friends on two trips. Worked quite well in Bangkok. SIM delivery was prompt and service was great! Would rate the service best among all providers.
Note that I had a much better experience with Truemove than with DTAC. The DTAC sim had an okay network. Truemove was faster.
Services Tsim (Verified user) –
Thank you for your kind words and detailed review.
raji (Verified user) –
Variation: 10 Days, 50GB
Bought DTAC sim from TSIM website . DTAC sim has erratic network in Phuket. In many places in Phuket 4G speed slow . In some places it was satisfactory. Last day we were in Bangkok … here also DTAC performance was patchy. Wanted to go online while dining at Asiatique the Riverfront, DTAC sim could not connect. My suggestion is to buy AIS as they are with 5G.
Services Tsim (Verified user) –
We recommend using the in country SIM card in the main / 1st slot as that slot gets first use of resources and is able to connect better. We are sorry you did not get good connectivity with your DTAC SIM. Thank you for your balanced review.
Dheeraj Agrawal (Verified user) –
Variation: 15 Days, Unlimited Data & Calls
Good option to have a card before you land in Thailand. I had received good 4G coverage and had no difficulty in accessing internet all through my stay. The price is also right.
Services Tsim (Verified user) –
Thank you for your kind review.