- We require a copy of your passport and visa before delivery
- Link to upload documents sent after placing order
- You must turn on roaming for the SIM
- SIM only works in Thailand
Helpdesk
TSIM’s customer service agents can be reached via:
Email: services
tsim.in
Chat: https://www.tsim.in
Phone: +91 22 24216344 / +1 646 918 1335 / +44 203 773 2460.
What is an eSIM?
eSIM stands for “embedded” SIM which is installed in your phone by scanning a QR code or tapping a notification. If an activation date is required the QR code / Notification is sent after activation, else 24hours after completing your documentation.
eSIM Advantages
- Easy to use: Set up your plan by scanning a simple QR code or tapping a notification.
- Save on Shipping cost: No physical delivery requirement
- Save on time: In a rush to travel? We will send eSIM QR Code via email. Scan it as per instructions and It will be ready to use upon arrival.
- Keep your original SIM: The eSIM is in addition to your original SIM which will work as usual if you need it.
eSIM Disadvantages
- Unfamiliar: Since it is a new technology expect to be learning a bit.
- eSIM Compatible Phones: eSIM will only work in eSIM compatible phones. As a general rule, iPhone 11 and Android model 2021 and higher models are compatible with eSIM.
- Single Use Only: Most eSIM codes can be used only once. Please do not delete the eSIM created on your phone, since it cannot be recreated on your phone or any other phone. However you can de-activate the eSIM when not needed from your settings.
- Transfer of eSIM: Transfering an eSIM from one phone to another is usually not possible. However some eSIMs can be transferred from one iPhone to another.
Checking if your phone has eSIM capability
Dail *#06#. If you see an EID number popup, it means your phone has eSIM capability.
Activating eSIM on your Device using a QR Code
Most eSIMs are installed using a QR code. The QR code is sent to you by eMail. You need an Internet connection to install an eSIM. The eSIM may stay in activating state till you reach your destination.
iPhone XR, XS and newer
- Go to Settings, then Cellular.
- Select Add a plan, and the Camera app will open.
- Point your camera at the QR activation code until you see a message that says Installing cellular plan.
2021 Android and newer
- Go to Settings > Connections > SIM card manager
- Tap Add mobile plan
- Tap Add using QR code
- Scan the QR activation code
Activating eSIM on your Device using an Operator Notification
T-mobile, AT&T and some other operators make it even simpler to install eSIMs. They send a notification directly to your phone. Just tap on the notification and follow the instructions as in images below. The notification is sent to the phone you intend to use on your trip for which you have given us the EID and IMEI number by dialing *#06#. Click here to know why IMEI and EID numbers are needed. The eSIM may stay in activating state till you reach your destination.
Raja Lakshman –
I purchased Tsim through online here & freely used in Thailand…!
very good product and service.:) highly recommended !
> Very Good Experience of T-Sim in Bangkok and also continue with Ching Mai.
> Very good speed for 4G and superb signal in all area.
> Thank you for providing me sim India and I have started using from Airport itself.
> I strongly recommend to all Indian visitors to use this sim
Services Tsim –
Thank you for your kind words and recommendation.
Sudheendran (Verified user) –
Variation: 15 Days, 30GB [eSIM]
Really excellent and user friendly. Just had to insert the card and switch the mobile on and it started working perfectly. I will definitely recommend it to other travellers
Services Tsim –
Thank you for your kind words.
Shashi Vidyarthi (Verified user) –
Variation: 15 Days, 30GB [eSIM]
Awesome experience. Thank you.
Services Tsim –
Thank you for your kind words.
abhishek.ahlawat (Verified user) –
Variation: 15 Days, 30GB [eSIM]
Excellent Service , Sim was delivered on time and worked very well with excellent Net Speed . really made Life easy with TSIM . Highly recommended .
Services Tsim –
Thank you for your kind words and recommendation.
Amod (Verified user) –
Variation: 15 Days, 30GB [eSIM]
A great product.
I used this SIM in Phuket from 23rd Dec till 26th dec. it’s worked just fantastic. I had throughout 4G network even at James Bond Island, Phi Phi island etc. never ever had an issue with network or call quality. Was connected as soon as I landed in Phuket. So didn’t have to waste my time for getting a SIM at the airport.
All in all a great product !!
Services Tsim –
Thank you for your kind words and for specifying areas in which it worked well.
Srihari Bhagwan (Verified user) –
Variation: 15 Days, 30GB [eSIM]
Superb connectivity, did not face any problem during our stay. It simply works the way instructions are provided. We kind of felt home in Thailand with this tsim connection. 4G speeds are also superb.
Services Tsim –
Thank you for your kind words.
Prashanth Bhat (Verified user) –
Variation: 15 Days, 30GB [eSIM]
Excellent service. Worked very well for Thailand trip. We bought 2 SIMs and both worked perfect, both for voice calls and Data. Internet speed and coverage were very good.
Services Tsim –
Thank you for your kind words and review.
Ramanathan (Verified user) –
Variation: 15 Days, 30GB [eSIM]
TSIM worked great in my mobile for my entire Bangkok trip (one week). I would recommend this one. Even though data did not work great in my wife’s mobile (could be a problem with the mobile), still whatsapp worked. Overall, it was a very good purchase as we get the sim cards before the start of your travel and also don’t have to stand in queue to purchase them.
Services Tsim –
Thank you for your review and understanding.
prateek desai (Verified user) –
awesome network by tsim in thailand. Even the internet speed was good almost in all the areas. And prompt delivery service by TSIM. Just sit back at your home and order it. No need of last minute hassle after reaching Thailand. Get your local thai number in india itself
Services Tsim –
Thank you for your kind review and recommendation.
Vasant Savla (Verified user) –
Variation: 15 Days, 30GB [eSIM]
Excellent customer service and super delivery system by TSIM.
Great coverage of the network in both, data and voice, even in a remotest place like Rayong in Thailand.
Worth buying again and again as it is the cheapest and the best.
Services Tsim –
Thank you for your kind review and for specifying the remote area in which it worked.
satheshirish21 (Verified user) –
Variation: 15 Days, 30GB [eSIM]
I ordered just 2 weeks before leaving to Thailand and they delivered the SIM at my place in 3 days with an active followup and updates on the shipment. Loved the free gift along with the SIM. it was useful on the trip.
I activated the TSIM sim card the moment i landed in Thailand and it started working immediately. had great connectivity and 4G network at all places including the remote islands.
I would surely recommend TSIM without any second thought if you are travelling overseas.
Reliable network and service.
Services Tsim –
Thank you for your kind words and for confirming that it works in remote areas.
Kunal (Verified user) –
Variation: 15 Days, 30GB [eSIM]
Best network, cheap if get it from India itself before travelling, instantly activated once you land in Thailand. Must go for TSIM. Enough minutes to call back to India and unlimited 4G internet.
Services Tsim –
Thank you for your kind words and review.
Sunil Kumar Agarwal (Verified user) –
Variation: 15 Days, 30GB [eSIM]
No issues. The Thailand sim worked hassle free. Net speed was also good. Thanks Tsim for keeping me connected through out my Thailand trip.
Services Tsim –
Thank you for your kind words.
Erika Garg (Verified user) –
Variation: 15 Days, 30GB [eSIM]
If you are going to Thailand just purchase this sim without any second thought. Its better if your purchase this sim from TSIM India itself because:
1) Its cheap in India as compared to if you buy from IGI Airport or from Thailand.
2) You may get free gift with your order.
3)You will get unlimited 4G data (in the plan I purchased)
4) Last but not the least network is excellent. You will not face any problem in Thailand during call.
Services Tsim –
Thank you for your kind words and review
Ashutosh Chaudhari (Verified user) –
Variation: 15 Days, 30GB [eSIM]
I had bought 2 SIM cards one for me and one for my wife , mine worked perfectly, my wife’s on the other hand could only receive incoming calls, every time she called I got an sms that this number was trying to call so we could communicate but some issue with that number
Services Tsim –
We apologise for the inconvenience relating to your wife’s SIM card and will investigate this further. Thank you for taking the time to bring this to our notice.
Rahul T –
The SIM did not work on my latest Galaxy Note 8. It kept saying in notification panel – Invalid SIM card – Network Locked SIM inserted”. It was complete waste of money. I hope TSIM will refund my money!
Services Tsim –
We apologise for the inconvenience. Certain Samsung phones are locked to networks of a certain country. This may have been the issue with your phone. Please see http://www.samsung.com/ie/support/skp/faq/1028874. We are processing a refund for your purchase.
FALGUNI Maji (Verified user) –
Variation: 15 Days, 30GB [eSIM]
Just today I have returned from Thailand.Excellent service and excellent network by Ais and tsim sim.very reliable ,speed is very good and even available in remote islands of phuket.Web call service is another excellent product
.It would be better if u give another option of more prepaid data loading in the sim instead of 2.5gb as nowadays most of the application is data intensive.
I have started using the sim just after landing at bangkok and it worked flawlessly..
Those who are going to Thailand can use it whithout any hesitation and recharge option is every familymart in thailand.
Thanks again to TSIM team
Services Tsim –
Thank you for your kind words and refilling information.
deepak shivaprakash (Verified user) –
Variation: 15 Days, 30GB [eSIM]
Excellent coverage throughout the Trip. Best option available to buy from thanks tsim to keeping me connected thru our my trip.
Services Tsim –
Thank you for your kind words and review.
Dhruv (Verified user) –
Variation: 15 Days, 30GB [eSIM]
very reliable. Hassle-free and it worked seamlessly once we landed in Thailand.
Services Tsim –
Thank you for your kind words.
Sandeep Aggarwal (Verified user) –
Variation: 15 Days, 30GB [eSIM]
It was an excellent experience altogether for my 10 days stay in Thailand with seamless connectivity, good internet speed throughout we got 4G connections, even on remote islands.
Services Tsim –
Thank you for your kind words and review.
SONAL Parekh –
I am very happy with T-Sim servicesand network. It’s worth purchase from India and use accrise Thailand with any problems
Really I recommend to all tourist to buy this one enjoy your tour.
Services Tsim –
Thank you for your kind words and recommendation.
Shirish Parekh (Verified user) –
Variation: 10 Days, 50GB
Dear Sir/ Madam
> Very Good Experience of T-Sim in Bangkok and also continue with Ching Mai.
> Very good speed for 4G and superb signal in all area.
> Thank you for providing me sim India and I have started using from Airport itself.
> I strongly recommend to all Indian visitors to yse this sim
> With Regards,
> Shirish Parekh
Services Tsim –
Thank you for your kind words and detailed review.
Anshul Jain (Verified user) –
Variation: 15 Days, 30GB [eSIM]
100% hassle free 100% reliable. Airtel prepaid dint work whereas this worked without a glitch. Strong recommend.
Services Tsim –
Thank you for your kind words and recommendation.
D Bhutani (Verified user) –
Variation: 15 Days, 30GB [eSIM]
Great Connectivity even at the islands of Krabi with Data. Never found a moment where I had an issue with the connectivity. Good Deal just buy it eyes closed.
Services Tsim –
Thank you for your recommendation and for detailing areas where the SIM Card worked.
Varun Malhotra (Verified user) –
Variation: 15 Days, 30GB [eSIM]
I Purchased 2 T sim Thailand cards for my 7 days visit to Phuket.Its preactivated and totally hassle free.Just need to put the sim in your phone and start calling or use 4G.
I consumed 2.5 4Gb data and also recharged it online without any problem.Will definitely buy again.
Services Tsim –
Thank you for your kind words and support.
Manish D Shah (Verified user) –
Variation: 15 Days, 30GB [eSIM]
The SIM card worked well and got great coverage in Thailand. Surprised to get 4G service even while at sea in most areas…
Sunil Nayak (Verified user) –
Variation: 30 Days - 45GB, Unlimited Local Calls
Absolutely hassle free experiance. The SIM worked beautifully with both DAT (4G) and Voice calls ..Used it at Bangkok and Pattaya.
I purchased 3 SIMS.
TSIM has been my preferred SIM for International travels since 3 years.
Used it for EUROPE Travel last year too (UK SIM)
Services Tsim –
Thank you for your kind words and repeated trust.
Vipul Kumar (Verified user) –
Variation: 15 Days, 30GB [eSIM]
got it before expected time, got excellent service in Thailand, they did what the promised. Worth buying.
Sunny Thangaraj (Verified user) –
Variation: 15 Days, 30GB [eSIM]
It was a huge relief to carry this sim along.
It worked perfectly fine in each of the islands where I went from Koh Lanta to Koh Rok and Koh Mok and even Koh Pha Ngan and Koh Tao.
Didn’t regret a bit carrying this along and was easy to recharge in most shops in Thailand.
Services Tsim –
Thank you for your kind words
Jennifer Xavier (Verified user) –
Variation: 15 Days, 30GB [eSIM]
very good product and service.:) highly recommended !
Services Tsim –
Thank you for your kind words and recommendation.
Arpit Mittal (Verified user) –
Variation: 15 Days, 30GB [eSIM]
Ultimate performance. I liked it very much & recommend it to all planning for the thailand trip.
Services Tsim –
Thank you for your kind words and recommendation.
SANJAY NISHAD… From Allahabad INDIA (Verified user) –
Variation: 15 Days, 30GB [eSIM]
Tsim is really simple & easy accessible sim card, I purchased through online here & freely used in Thailand…!
Services Tsim –
Thank you for your kind words.
Pratik Jain (Verified user) –
Variation: 15 Days, 30GB [eSIM]
Worked perfect. No issues, easy and quick delivery.
Services Tsim –
Thank you for your kind words
Sunil (Verified user) –
Variation: 15 Days, 30GB [eSIM]
Purchased 7 day data Sim card. Had excellent connectivity and speed in Bangkok, Pattaya and Phuket. Was purely dependent on the data for commuting everywhere.
Services Tsim –
Thank you for your kind words
sunil gupta (Verified user) –
Variation: 30 Days, Unlimited Data & Calls
good sim works well recommend it everyone visiting thailand
Services Tsim –
Thank you for your kind words
ROHAN RAJ S (Verified user) –
Variation: 15 Days, 30GB [eSIM]
Buy this sim card if your planning to visit Thailand. Really reliable n good network sim card.Awesome 4g speed internet which will help you to search your destination n for browsing. I would purchase this sim card again if I visit Thailand again…Thank you AIS AND TSIM FOR MAKING MY JOURNEY SO SAFE AND PLEASANT.
Services Tsim –
Thank you for your glowing recommendation.